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Admin customisable recovery reasons on Self Service Portal

Currently, the recovery reasons listed on the self service portal are limited to:

- BIOS changed
- Operating System files modified
- Lost Passphrase

If any other reason is added to the RecoveryControl view, it simply translates to "Other" within the database / reports.

Could we please have the ability to administratively (replace, or) list additional recovery reasons, at the very least by way of web config?

When tackling trending failures sending devices in to recovery, having the ability to filter on additional reasons would help narrow fault resolution.

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    Chris MooreChris Moore shared this idea  ·   ·  Admin →

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